Privacy Policy

Our Commitment to Your privacy

A Healer’s Hand + The Nest (AHH) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you schedule appointments, make purchases, or interact with our services.

Information We Collect

We use trusted third-party platforms, including Mindbody and WooCommerce, to manage scheduling, payments, and course purchases. Through these systems, we may collect:

  • Name and contact information (phone number, email address)
  • Appointment details (date, time, services)
  • Payment and billing information (securely processed by third-party providers)
  • Account and purchase history
  • Relevant health information you voluntarily choose to share to support your care

Providing health information is optional and will only be collected with your consent.

HOW WE USE YOUR INFORMATION

We use your information solely to support our services and operations, including:

  • Scheduling and managing appointments
  • Processing payments and purchases
  • Communicating about appointments, services, and courses
  • Personalizing and enhancing your experience when appropriate
  • Fulfilling course access and tracking participation
  • Complying with legal and tax obligations

Third-Party platforms and payment processors

We use trusted third-party platforms, including Mindbody and WooCommerce, to support appointment scheduling, purchases, and payment processing. These platforms maintain their own privacy and security practices, and your information may also be subject to the policies of any payment processors they use.

We encourage you to review their privacy policies for more information:

YOUR CONTROL OVER YOUR INFORMATION

You may access, update, or manage your information through your Mindbody or WooCommerce accounts. You may also contact us directly with questions or requests regarding your data.

MARKETING AND COMMUNICATIONS

We will not use the information collected through Mindbody or WooCommerce for any marketing purposes beyond appointment reminders, subscribed email marketing communications, course-related communication, or communication directly related to your purchases. You may opt out of marketing emails at any time.

Updates to this policy

We may update this Privacy Policy from time to time. Updates will be posted on our website.

CONTACT US

For any questions regarding this Privacy Policy, please email us at info@thenestmadison.com.

LAST UPDATED: MAY 2024